1. Introduction
At DIGIPOCKETS SNAP STORE LTD ("we", "us", or "our"), we strive to provide a seamless purchasing experience for our customers on finestfido.com ("Website"). This Shipping and Delivery Policy outlines how we handle the delivery of our digital products.
2. Nature of Products
All products available on our Website are digital downloads, including but not limited to e-books and other digital content ("Products"). There are no physical goods shipped from our business.
3. Order Processing
- Immediate Processing: Orders for digital Products are processed immediately upon successful payment confirmation.
- Payment Confirmation: Once your payment is confirmed, you will receive an email receipt along with instructions on how to access your digital Product.
4. Delivery Method
- Email Delivery: A download link for your purchased Product will be sent to the email address you provided during checkout.
- Customer Account Access: If you have created an account on our Website, you can access your digital Products by logging into your account and navigating to the "My Downloads" or "My Purchases" section.
5. Delivery Timeframe
- Instant Access: In most cases, you will have immediate access to your digital Product after payment confirmation.
- Email Receipt Delay: If you do not receive the email within 15 minutes, please check your spam or junk folder. If it's not there, contact us at info@finestfido.com.
6. Download Limits
- Download Attempts: You are typically allowed unlimited download attempts per Product.
- Time Frame: The download link will remain active for 30 days from the date of purchase.
- Extension Requests: If you need additional time or attempts, please reach out to our support team.
7. Technical Issues
- Download Problems: If you encounter any issues downloading your Product, please contact us immediately at info@finestfido.com.
- Compatibility: Ensure that you have the necessary software and hardware to access the digital Products. We are not responsible for incompatibility issues.
8. No Shipping Charges
- Digital Delivery: As all Products are delivered digitally, there are no shipping charges.
- Billing Information: Any address information collected during checkout is for billing purposes only.
9. International Access
- Global Availability: Our digital Products are available for purchase worldwide unless otherwise specified.
- Local Laws: It is your responsibility to ensure that accessing and downloading digital content is legal in your country.
10. Security Measures
- Secure Links: Download links are unique and secure to prevent unauthorized access.
- Data Protection: We employ industry-standard security measures to protect your personal information.
11. Updates to Products
- Revisions and Updates: From time to time, we may update our digital Products. Customers who have purchased the Product may be eligible for free or discounted updates.
- Notification: We will notify you via email if an updated version of a Product you purchased becomes available.
12. Contact Information
For any questions or concerns regarding this Shipping and Delivery Policy, please contact us:
DIGIPOCKETS SNAP STORE LTD
Email: info@finestfido.com
Website: finestfido.com