1. Overview
Due to the digital nature of our Products (downloadable e-books), all sales are final. Once you have gained access to the digital content, we cannot offer refunds or exchanges.
2. Exceptions
- Defective Content: If the Product is defective or corrupted, please contact us within 7 days of purchase for assistance.
- Duplicate Purchases: If you accidentally purchase the same Product multiple times, contact us for a resolution.
3. How to Request Assistance
- Email Us: Send an email to info@finestfido.com with your order details and the issue encountered.
- Resolution: We will assess your request and respond within 5 business days.
4. Chargebacks
Initiating a chargeback without contacting us first may result in the suspension of your account.
5. Waiver of Cancellation Rights
By purchasing and downloading a Product, you acknowledge that you forfeit your 14-day "cooling-off" period under the UK Consumer Contracts Regulations (2013).
6. Contact Information
For questions about this Refund Policy, please contact us at info@finestfido.com.